Cancellation 2021/2022 Updated November 2021
WE STRONGLY ADVISE ALL TRAVELLERS TO TAKE OUT TRAVEL INSURANCE INCLUDING CANCELLATION OF ACCOMMODATION. NOTE WE HAVE REVERTED TO PRE-PANDEMIC CONDITONS.
HOWEVER in the unlikely event that we cannot provide you with your accommodation or a similar standard accommodation due to government enforced lockdown, we will refund your deposit and balance .
Unforeseen circumstances may make it necessary for you to cancel your visit. You may lose baggage, or have important items stolen during your trip. Insurance will save you from financial loss, provided the reason for cancellation is covered by the policy. We suggest you take out insurance at the time of booking .
We know some travellers do NOT take out travel insurance. Some say they have always been “lucky” and not needed it – but the very point of insurance of any kind is that IF the unexpected DOES happen , you are covered for financial loss. If you do decide to travel without insurance that is of course a personal choice .
We suggest you look at what cover you may need : are your airline tickets and other travel arrangements refundable if you cancel ? Do you need medical insurance? You may wish to include theft , baggage loss and of course any prepaid accommodation costs.
Check also what cover you may already have, via your bank account perhaps, or a credit card. If you do decide to go for a comprehensive travel insurance, we suggest you use one of the larger insurance companies . Examples in USA would be Allianz, Travelex, Travel Guard and more. Other countries will have similar companies. These are usually available 24 hours for phone calls should anything happen during your stay.
Our Cancellation Charges
If you cancel after paying the deposit, this is non-refundable. Similarly if you cancel after the balance has been paid this is non refundable. Once you cancel we , the Agency, will TRY TO RELET the cancelled period, and if successful we will refund you either in full if the whole period is relet, or the part that is relet. IF YOU DO HAVE TO CANCEL PLEASE email us as soon as possible , as the sooner we know the better chance of reletting.
HOWEVER SOME PROPERTIES, NOTABLY SERVICED APARTMENTS ,USUALLY HAVE THEIR OWN CONDITIONS. THESE INCLUDE REFUNDS IN FULL FOR CANCELLATIONS UP TO A SET TIME FRAME BEFORE ARRIVAL, USUALLY 15 nights. Please ask us for details : we also include them on the relevant page on our web site